Finding Home and Hope in the Refugee Programs of VOICE Philippines

In 2014, JN was forced to leave her home in East Africa due to fears for her safety amidst the conflict of civil war in her homeland. At just 16 years old, she applied for refugee assistance and asylum in the Philippines. As a refugee who did not speak the local Filipino language or even English language well, JN faced significant challenges in communicating and connecting with people in her neighborhood and community. For years, she felt isolated and lonely.

JN’s life changed in 2021 when she was contacted by Community and Family Services International (CFSI) and introduced to the Philippine Arab Cooperation Council Inc. (PACCI). PACCI and CFSI invited her to join their Leadership Program for refugees. According to her, the program “opened her eyes and heart” to the situations of refugees in the Philippines and inspired her to take action by volunteering in other refugee-focused projects. Since 2022, JN has attended various technological, vocational, and educational skills development programs conducted by PACCI and CFSI. She participated and coordinated in the following programs: Leadership Training (2023), Skills Training in TESDA (2023), Linking & Learning Program in Antipolo (2023), English Language Program at PNU (2024), Strategic Planning in Baguio (2024), Medical Mission (2024), and Caregiver Course (2024). For showing remarkable progress and dedication, JN was chosen to represent refugees at the 2024 Asia Pacific Summit of Refugees (APSOR) in Malaysia from May 17-19, 2024.

JN shared that one of the highlights of her experience was meeting refugees from 13 National Hubs across Asia. She was thrilled to interact with diverse representatives from countries like Indonesia, Malaysia, Hong Kong, Japan, the Philippines, and Bangladesh, among others. “The sense of solidarity and shared commitment to refugee rights and empowerment was uplifting. Additionally, being part of discussions and panels where refugee voices were amplified and valued highlighted the importance of collaborative efforts in addressing our common challenges,” she added. During the conference, JN learned valuable lessons that shaped her approach as a refugee and does volunteer work for PACCI. She said, “I realized the importance of perseverance and resilience in advocating for refugee rights. The summit underscored the significance of inclusive dialogue and partnerships in fostering sustainable solutions. I also learned the importance of seizing opportunities for collaboration across borders, recognizing that our collective strength lies in unity and mutual support. APSOR taught me that amplifying refugee voices and forging alliances can create impactful change that transcends geographical boundaries and promotes inclusivity.”

From the Philippine understanding of refugee concerns to the regional challenges of refugees, there is still much work to be done. It is essential to include and prepare refugee leaders like JN to ensure appropriate strategies and approaches moving forward.

For nearly two years now, JN has been part of the core group in the project titled “Empowering Refugee Women and Youth towards Self-Reliance and Socio-Economic Integration in the Philippines,” implemented by PACCI together with CFSI and funded by VOICE Philippines. The project aims to empower women and youth refugees and assist them in settling seamlessly in the Philippines through capacity building. Transitioning from being a participant to a volunteer women’s coordinator required dedication and hard work.

When asked why she chose to be a women’s coordinator, JN said she wanted to meet other female refugees and create a group where they can talk about their past experiences, current situations, and dreams for the future. She faced some hardships during the transition, but the encouragement from other refugees and her managers inspired her to continue this advocacy. Additionally, the leadership and language proficiency programs improved her confidence in interacting effectively with refugees from different cultural backgrounds.

At the end of the PACCI Women’s Collective Program launch June 21, 2024 at the Resource Center, she shared, “We are very happy to have this kind of project because we benefit from it. Before, women refugees like us were just at home, with nothing to do much. But now, we wake up with a purpose, so you feel like there is a change happening for us women refugees. When this project started, I saw many things that made my heart feel happy. As a women’s coordinator, I meet and talk with women from different backgrounds. I am so happy for this project because it has already developed my self-confidence through public speaking. I can now go out and speak about the rights of women. I have attended many training sessions through this project, so I’m just becoming more and more confident because of it. I am very grateful. We are encouraging many women to participate in this project because it helps us develop our skills. Sometimes, as a woman, you think you don’t have the right to speak, but this project empowers us to a higher standard.”

The project conducted by PACCI and CFSI made a positive change in JN’s life as a young refugee who was once alone but now has a “home” that understands and cares for her. JN expressed her gratitude to PACCI and CFSI for believing in her abilities and PACCI appointing her as a Women’s Coordinator. She also thanked VOICE Philippines for “accepting refugees to be part of your project.” She said, “We really appreciate it because, without this project, everyone was lost. There was no group, no sharing, no stories, no anything. We did not know each other, but now we are like family, and we have skills as well. Thank you so much!”

Nine years after arriving in a foreign country, JN, a refugee from East Africa and currently a Women’s Coordinator at PACCI, is now finishing her college degree in Economics at Cavite State University. She plans to pursue a degree in Education at Philippine Normal University, where she participated in the project’s Business English Course for 15 days. She hopes to be a teacher someday to continue assisting other refugees.

To her fellow refugees, JN wanted to share this quote with with you, “Icizero Nico gisunika umuntu murugendo rugiye kugeza ruheze” which translates to: “Hope is what pushes a person to complete a difficult journey.

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  • A refugee herself, serves as the Refugee Women's Collective Leader of PACCI. Atfer seeking asylum in the Philippines in 2014 and being granted refugee status by the Department of Justice (DoJ) in 2020, she represented the youth of Community and Family Services International (CSFI) in the UN Youth Advisory Board Philippines. Josette began volunteering with PACCI in 2022 as the project for empowering refugee women was developed. Working with refugees presents challenges, but Josette deeply understands their experiences. PACCI has become like family to her, providing support and opportunities for personal development in public speaking and leadership.